FREQUENTLY ASKED QUESTIONS

Frequently asked questions

I Want To Work. How Do I Get Started?


In order to get started, you must schedule an onboarding consultation. After the consultation, you will recieve a proposal to review and sign. Once the proposal is completed your first deposit will be due via Paypal.




What Are The Payment Terms?


START: 50% due on your project start date. FINISH: 50% due on your project completion date. Late Fee Policy: After work is completed, the final payment invoice is dispatched. There will be a 7-day grace period before a 10% late fee is incurred on the remaining balance per week until the balance is paid. If the client does not pay the remaining balance after 4 weeks legal action will be pursued. *If a payment plan is needed, please email madison@madhausdigital.com If at any time, you decide to add any additional items, contact us and let us know.




How Do You Accept Payments?


Mad Haus Digital accepts payments through Paypal. If another method of payment is needed please contact madison@madhausdigital.com




What Platform Do You Use?


Mad Haus Digital utilizes Shopify, Squarespace, Wix, and Wordpress for website design services.




What Services Do You Offer?


Mad Haus Digital is a creative marketing agency offering branding, digital marketing, print design, and website design services.





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